Privacy Policy
Introduction
Welcome to Vectorgrab (“we” or “us” or “Company”). We respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information.
Data Collection
Automatically Collected Information:
- IP address
- Browser type
- Access times
- Country & time zone
- Pages viewed
Provided by You:
- Name
- Email address
- Your address
- Your phone number
- Your date of birth
- Your business name
- Your financial details (credit card number, expiration date, security code, billing address)
Use of Data
We use your data to:
- Process orders and complete transactions.
- Respond to customer requests.
- Inform you about special offers and services.
- Improve our website and services.
Sharing Information
We do not sell or rent your personal information. We share your data with third-party service providers only to the extent necessary to perform services on our behalf, such as payment processing and data storage. These providers must protect your data in accordance with this policy.
Data Retention
We retain your data as long as your account is active or as needed to provide services. You can request deletion of your data by contacting us at help@vectorgrab.com
Security
We use secure connections to protect your data during transmission. Payment information is processed by Razerpay through a secure tunnel and is not accessible to us. While we strive to protect your data, no method of transmission over the Internet is completely secure.
Payment Gateways
We have arrangements with Razerpay under which they act as a payment gateway for our customers to finalize and pay for their purchases. You may choose and arrange with the payment gateway to process payments from you to us. In either case, you will provide your credit/debit card and/or financial institution account information directly to the payment gateway or processor through a secure API tunnel and is not accessible to or collected by us. The applicable payment gateway/processor’s privacy policy will apply to the information you provide to them.
Changes to the Privacy Policy
We may update this policy periodically. We will notify you of significant changes via email or on our website.
For any questions or requests, please contact us at help@vectorgrab.com